Covid-19: Important information for bookings and stays
Updates to services:
To provide the highest standard of safety to our valued guests and staff during this time, we have made some temporary changes to our services. Our special rates for bookings for stays between 19th March and 22nd October 2020 do not include breakfast hampers or a daily housekeeping service.
Whilst we have always had an impeccable track-record for cleanliness, we have put in place further cleaning and sanitizing plans, as guided by the Ministry of Health, to ensure the well-being of our guests, our staff, ourselves and our community. We are also giving you the option for contact-less self check-in and check-out so you can enjoy your holiday while remaining completely self-contained.
As we understand the need for flexibility during this time, the following cancellation policy now over-rides our existing policy for bookings where the stay is between 20th March 2020 - 30th September 2020:
There will be no cancellation charge for any cancellations made 48 hours before the arrival date.
If the country is required to go into a lock-down over your stay dates, there will be no cancellation charge.
We reserve the right to cancel bookings if necessary to comply with restrictions imposed or suggested by our government.